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What Our Terms Cover

Opening an account here means agreeing to the rules on this page, from how your wallet is verified to how a bKash or Nagad transfer is logged against your name.

Account rulesWallet matchingPayment termsFair use
77abcbd What Our Terms Cover
DATA AND ACCESS

How We Handle Your Details

What we hold about you is tied to the agreement on this page: identity details for verification, wallet references for bKash, Nagad and Rocket payments, and a record of what happened on your account. A policy means little without the practice behind it, so access sits behind a one-time code, sessions expire, and every change is logged against a ticket. You can ask what we keep, request a correction, or close the account and ask what remains afterwards.

Details We Store

We keep your name, contact number, wallet reference and the payment records tied to your account, because those are the facts we need to verify you and to settle a dispute under these terms.

Cookies and Sessions

Session cookies keep you signed in while you move between the sportsbook and the casino sections. Clearing them signs you out of that browser, which is what you want on a shared phone in a busy household.

Keeping Login Yours

Your one-time code goes to your registered number, never to a friend. Share that code or your PIN and the protection described on this page no longer covers the account, so we may lock it.

Retention and Corrections

We keep transaction records for as long as local rules require, then remove what we no longer need. You can ask which details we hold and request a correction through the account support thread.

POLICY HELP DESK

Where to Ask About the Terms

Terms questions rarely arrive at a quiet moment. Usually it is a wallet transfer that has not landed, or a verification step you did not expect. Our Bangladesh support team answers through the chat panel inside your account and by email, and both routes open a ticket you can follow. Keep your registered number and the wallet reference nearby; it shortens the first reply. If a clause is unclear, ask before you accept it, then open the account once you are comfortable with the wording.

Team online

Chat From Your Account

Sign in and open the chat panel from your account menu when a term is unclear or a wallet payment looks wrong. Our Bangladesh support team handles account, verification and payment questions raised under these terms.

Email for Policy Requests

Send a written request about these terms or the details we hold to our support email, then reply in the thread once it opens. Keep your registered number handy so we can match the request to your account.

Escalate a Decision

If you disagree with a call made under these terms, reply on the same thread and ask for a senior agent. Ask for any wallet or detail change in writing so the update is logged against your ticket.

Questions About the Agreement

Read these before you tick the box. They cover what people ask about most: accepting the terms, closing an account, changing a wallet number, and what happens when you sign in from outside Bangladesh. Where your situation is not covered below, the support team will answer it directly instead of leaving you to guess.

Yes. Ticking the box on the account form confirms you accept these terms, and the same agreement applies each time you sign in, deposit through bKash, Nagad or Rocket, or place a cricket bet.

It can. Shared logins, deposits from a wallet in another person's name or scripted play can lead to suspension or a closed account, and we will contact your registered number first where possible.

Send the request from your account support thread and include the updated wallet number or address. Some changes need proof of the new number before we amend the record kept against your account.

We post the revised wording on this page and add the date it takes effect. A change to payment handling or verification affects how your account is checked, so read it before your next deposit.

They follow your account, but access depends on the law where you are and on the eligible regions we can serve. Signing in from outside Bangladesh may restrict parts of the site.

Yes. Request it through account support and we will confirm what we hold, then send the payment and login records attached to your account once we know who is asking.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.