Reference

How 77abcbd Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access or delete data
77abcbd How 77abcbd Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of the data we hold, ask us to correct something inaccurate, or raise a concern about how your information is being used, our support team handles all privacy-related requests directly. Response times vary; we aim to acknowledge your request within a few business days and resolve straightforward cases as quickly as our review process allows.

Live Chat Support Start a live chat session from your account dashboard. Our support team can open a privacy request on your behalf and confirm the steps we will follow.
Email Request Send your data request or privacy concern to our dedicated support email. Include your registered phone number so we can locate your account record quickly.
Account Settings Path Log in, go to Account Settings, and use the Data and Privacy section to submit a deletion or access request directly — no need to contact support first.
HOW WE PROTECT DATA

Data Security and Account Privacy Practices

We apply security measures at every point where your data moves — from the moment you enter your phone number at registration to the moment a Rocket or Nagad transaction posts to your account wallet. Our infrastructure uses SSL encryption on all data in transit. Internal access to account data is restricted to staff who need it to resolve support requests or complete compliance checks. We do not sell your personal data to third parties for marketing purposes.

SSL Encryption in Transit

Every page, login step and payment confirmation runs over SSL. Your account credentials and bKash or Nagad wallet references are never sent in plain text across our network.

Cookie and Tracking Clarity

We use session cookies to keep you logged in and analytics cookies to understand how our platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Schedule

Active account data is held while your account is open. After account closure, non-essential data is queued for deletion; transaction records required for audit purposes are held separately per our retention policy.

Third-Party Data Sharing Limits

We share data only with payment processors like bKash, Nagad and Rocket where needed to complete your transaction, and with service partners bound by confidentiality obligations. No marketing resale.

Common Questions About Your Privacy on 77abcbd

These questions cover what our account holders in Bangladesh ask most often about how their data is stored, who can see it and how to make changes. If your question is not here, use live chat or the Account Settings path described above.

We collect your name, phone number, email address and login credentials at registration. We also log your device type and IP address to protect your account from unauthorised access.

No. We record the transaction reference and wallet number to match your deposit to your account, but your bKash or Nagad PIN stays between you and your mobile wallet provider at all times.

Yes. Log in and go to Account Settings, then Data and Privacy, to submit a data access request. Alternatively, contact support via live chat and we will start the process for you.

Non-essential data is queued for deletion after your account closes. Transaction and audit records are held for a further period per our internal retention schedule, as required by our compliance process.

We share data only where necessary — with payment processors such as bKash, Nagad and Rocket to complete transactions, and with service partners under confidentiality agreements. We do not sell your data.

Go to Account Settings and use the Data and Privacy section, or contact our support team by email or live chat. We will confirm receipt and let you know the timeline for completing your request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.